Hi there! We're excited to announce a major new feature this week: Person-Level Identification, powered by our new partnership with Vector. This is a game-changer for understanding your website visitors.

What's New?​

Imagine seeing "Amelia Jackson, SVP Marketing IBM" instead of just "Someone from Acme." With this feature, you get:

• Real names and titles
• LinkedIn profiles
• Pages visited
• Seniority level
• Company size
• UTM details—all in one row.

Why This Matters​

Real Context​

Gain insights with titles, seniority, and company size that help you understand exactly who is engaging with your content.

Seamless Integration​

Data flows directly into Journey View, Slack/Teams alerts, and your CRM without any additional setup.

Zero Effort​

Connect in 30 seconds with no code or tag adjustments required.

Personalized Outreach​

Leverage marketbetter workflows to automate tailored communications based on the identified person's profile.

Free Tier​

Reveal up to 1,000 contacts a month at no cost with Vector.

How to Get Started​

Getting started with Person-Level Identification is incredibly simple:

1. In marketbetter, navigate to Integrations → Vector.
2. Click Connect and log in or sign up on Vector.
3. That's it! New visitors will start resolving to full contact records (note: Vector has a two-hour delay on free plans).

Transform Your Lead Generation​

With Person-Level Identification, you're no longer guessing who's visiting your website. You get complete visitor profiles that enable:

• Targeted follow-up based on seniority and company size
• Personalized messaging that speaks to their specific role
• Qualified lead prioritization using real-time visitor data
• Enhanced sales intelligence for your entire team

Ready to See Who's Really Visiting?​

Don't let another high-value prospect slip away unidentified. Start revealing the real people behind your website traffic today.

Get Started with Vector Integration

Questions about Person-Level Identification? Our team is here to help you make the most of this powerful new feature!

We're excited to announce a game-changing update for the MarketBetter chatbot: Customizable Call-to-Actions (CTAs)! This new feature allows you to tailor your chatbot's CTAs for specific pages on your website, giving you more control over how you engage with your visitors.

Why Customizable CTAs Matter​

Your website visitors interact with your chatbot on different pages, each with its own purpose—whether they're exploring your blog, checking out your product pages, or seeking support. With customizable CTAs, you can now create targeted actions that align with the context of each page, helping you:

• Increase Engagement: Offer relevant actions like downloading a guide, scheduling a demo, or connecting with an agent.
• Drive Conversions: Guide users toward the next step in their journey with personalized CTAs.
• Enhance User Experience: Provide a seamless and context-aware interaction that feels tailored to each visitor.

How It Works​

1. Add URLs for Chatbot Deployment​

In the URL Configuration section, you can specify the exact pages where your chatbot will appear. Simply enter the URLs (e.g., https://www.marketbetter.ai/) to ensure the chatbot is deployed only where you want it.

2. Customize CTAs for Each URL​

Once your URLs are set, head to the CTA Settings tab to view all your URLs and their associated CTAs in one place. You can search for a specific URL and customize its CTAs to match the page's purpose. For example:

• On the mainpage like https://wwww.marketbetter.ai, you might add a CTA to download a related whitepaper.

Each URL can have up to three customizable CTAs, with options to:

• Set the CTA label (e.g., "Download Now" or "Talk to an Expert").
• Attach a link or upload a file (e.g., a PDF guide).
• Choose an action type, such as connecting to an agent or showing a calendar for scheduling.

Get Started Today​

Ready to take your chatbot to the next level? Log in to your MarketBetter dashboard and start customizing your CTAs now! Whether you're looking to boost conversions, provide better support, or engage your audience more effectively, this feature gives you the flexibility to make it happen.

Customize Your CTAs Now

Let us know how you're using this feature to enhance your chatbot experience—we'd love to hear your success stories!

Happy customizing!

TWNEX, a leader in partner relationship management, leverages marketbetter to transform their digital interaction capabilities and enhance channel partner engagement.

About TWNEX​

TWNEX stands as a leader in providing intuitive and powerful channel management software for technology companies. They offer a comprehensive suite of tools designed to boost partner productivity and streamline channel operations.

• Industry: Technology
• Website: www.twnex.com
• Founded: 2015

The Challenge: Engaging Channel Partners Effectively​

TWNEX faced challenges in dynamically engaging with high-value channel partners and managing vast amounts of web traffic efficiently. Their existing tools were not fully integrated, causing delays and missed opportunities.

The marketbetter Solution​

marketbetter was chosen for its robust capabilities in real-time analytics and seamless CRM integrations, which significantly enhanced TWNEX's engagement with channel partners.

Key Features Implemented​

• Real-time Visitor Identification: Pinpoint high-value partners as soon as they land on the website.
• Automated Engagement Tools: Smart chatbots to interact instantly, making every visit count.
• Custom CRM Integrations: Seamless integration with existing systems for cohesive operations.

Implementation and Impact​

The introduction of marketbetter's tools resulted in significant improvements across various metrics at TWNEX:

• Enhanced Partner Engagement: Immediate interaction with partners through intelligent automation.
• Increased Conversion Rates: Higher efficiency in converting website traffic into actionable leads.
• Streamlined Operations: Reduced manual efforts with integrated CRM solutions.

A Quote from the Head of Channel Sales​

"Thanks to marketbetter, our engagement levels with channel partners have not just improved—they have transformed, driving higher productivity and better lead conversion rates across the board."

Looking Forward​

With the success seen from implementing marketbetter, TWNEX plans to deepen their use of advanced analytics and expand their use of automated engagement tools to further enhance partner interactions.

floLIVE, a leader in global IoT solutions, faced the challenge of converting robust web traffic into tangible business growth. The website, while attracting global visitors, functioned more as a static landing platform rather than an active engagement hub.

The Challenge: Converting Traffic into Engagements​

Despite successful marketing strategies driving significant web traffic, floLIVE's website did not facilitate real-time engagement with prospects, leading to missed opportunities.

Insight from floLIVE's Director of Marketing

Alisa Maloney explains:

"We were driving traffic but not engagement. Our platform needed to become more dynamic to capture and convert leads at critical decision moments."

Challenges Faced​

• Lack of Engagement Tools: There was no mechanism for visitors to interact directly with sales representatives in real-time.
• Integration and Support Issues: Previous solutions were costly and failed to integrate seamlessly with floLIVE's tech stack.
• Operational Inefficiencies: The existing tools did not provide the necessary support to maximize effectiveness.

The Solution: Implementing marketbetter​

marketbetter was selected for its comprehensive integration capabilities, customer support, and efficiency in converting visitors into leads.

Implementation Highlights​

• Segmentation of Web Traffic: This helped the sales team focus on high-priority visitors.
• Automated Routing: Integration with CRM systems allowed automatic visitor assignment to sales reps.
• Personalized Engagement: High-intent pages offered tailored interactions, enhancing visitor experience.

Strategic Outcomes and Innovations​

Under Alisa's leadership, the floLIVE team optimized marketbetter's functionalities to further align with their operational needs, leading to significant performance improvements.

Key Achievements​

• Enhanced User Engagement: Tripled interactions on the website through targeted, personalized communication strategies.
• Efficient Lead Management: Integrated systems facilitated improved lead routing and management.
• Business Growth: Marked increase in qualified lead conversion and customer acquisition rates.

The Impact: Transforming Digital Engagement​

With marketbetter, floLIVE saw remarkable improvements in engagement and conversions, highlighting the platform's impact on their overall business strategy.

Ready to optimize conversion like floLIVE?​

Scale conversions that are actually capable of driving business with our conversational AI. marketbetter's intelligent platform can help you turn your website into a powerful lead generation engine, just like it did for floLIVE.

GXC, a leader in private cellular networks, faced challenges in converting robust web traffic into tangible business growth. Despite attracting global visitors, their website functioned more as a static platform rather than an active engagement hub.

The Challenge: Converting Traffic into Engagements​

Despite successful marketing strategies driving significant web traffic, GXC's website did not facilitate real-time engagement with prospects, leading to missed opportunities.

Insight from GXC's Director of Marketing

Hitesh Solanki explains:

"MarketBetter has streamlined our engagement tactics and expanded our reach, ensuring every visitor encounter is optimized for maximum conversion potential. The platform's flexibility and robust security have transformed our approach to connecting with our audience."

Challenges Faced​

• Lack of Engagement Tools: There was no mechanism for visitors to interact directly with sales representatives in real-time.
• Integration and Support Issues: Previous solutions were costly and failed to integrate seamlessly with GXC's tech stack.
• Operational Inefficiencies: The existing tools did not provide the necessary support to maximize effectiveness.

The Solution: Implementing marketbetter​

marketbetter was selected for its comprehensive integration capabilities, customer support, and efficiency in converting visitors into leads.

Implementation Highlights​

• Segmentation of Web Traffic: This helped the sales team focus on high-priority visitors.
• Automated Routing: Integration with CRM systems allowed automatic visitor assignment to sales reps.
• Personalized Engagement: High-intent pages offered tailored interactions, enhancing visitor experience.

Strategic Outcomes and Innovations​

Under Hitesh's leadership, the GXC team optimized marketbetter's functionalities to further align with their operational needs, leading to significant performance improvements.

Key Achievements​

• Enhanced User Engagement: Tripled interactions on the website through targeted, personalized communication strategies.
• Efficient Lead Management: Integrated systems facilitated improved lead routing and management.
• Business Growth: Marked increase in qualified lead conversion and customer acquisition rates.

The Impact: Transforming Digital Engagement​

With marketbetter, GXC saw remarkable improvements in engagement and conversions, highlighting the platform's impact on their overall business strategy.

Ready to optimize conversion like GXC?​

Scale conversions that are actually capable of driving business with our conversational AI. MarketBetter's intelligent platform can help you turn your website into a powerful lead generation engine, just like it did for GXC.

We are excited to share the latest features on marketbetter.ai that promise to revolutionize how sales teams engage with their prospects. These new features harness the power of AI, website engagement, and third-party data to provide a comprehensive understanding of your target accounts' buying journey.

Real-Time Prospect Engagement Insights​

Our platform now offers an Auto-Enrichment of Profiles, which includes a dynamic overview of each prospect's interaction with your website. By integrating third-party research intent data, and website activity, marketbetter.ai offers a predictive model that pinpoints where each account is in their buyer journey.

Key Benefits:​

• Target with Precision: Identify sales-ready accounts quickly and tailor your outreach.
• Nurture Effectively: Strategically engage accounts that are early in the research phase.

Leveraging Deep Market Insights​

Harness the full potential of third-party research data with marketbetter.ai. Our enhanced feature enables you to discover target accounts that are actively seeking to make purchases and understand their position in the buying cycle. This allows your sales teams to connect with decision-makers at the most critical time.

Key Benefits:​

• Data-Driven Decisions: Use robust market data to fine-tune your sales approach.
• Enhanced Timing: Reach out to potential buyers when they are most receptive.

Enhanced Sales Rep Experience​

Gain an edge with a Timestamped Overview of Website Engagement. This feature provides your marketing team with detailed insights into account behavior and interest levels, enabling them to tailor their interactions based on up-to-date data.

Key Benefits:​

• Informed Interactions: Equip your team with the knowledge they need to engage effectively.
• Boost Conversion Rates: Increase the likelihood of conversion through targeted communication.